Can I discount a line for a particular customer?

Yes. Click the price on the line, type the new one, and give a reason. The margin on the quote updates as you type so you see what the discount costs before you commit.

1 minute read · Updated October 2026

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Step by step

1. 1Open the screen named in the answer above from the left-hand menu.
2. 2Find the item you want to change and click it.
3. 3Make the change. It saves as you go; there is no Save button to miss.

Good to know

• Installers never see prices, costs or invoices, whatever screen they are on.
• Nothing in WrapFlow is permanently deleted on the first click. Deleted things are hidden and can be brought back for 30 days.
• If something here does not match what you see, the screenshot above is from the current version; tell us and we will fix the words.